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Insurance & Fees

Insurance & Fees

Alpha Wound Care Solutions and Wellness is contracting with most major health plans. That means we are an “in-network” or “participating” provider.


We’ve listed some of the most common health plans with which we participate. If your health plan is not on the list or if you have any questions about whether we accept your health plan, first check your health plan’s Web site or “provider directory” for the most current list of participating providers. If you still have questions, contact us.

The following is the list of insurances with which we will participate. This will be updated from time to time as needed:

  • Aetna Commercial/Medicare

  • Cigna Healthcare

  • Humana

  • Humana Military Tricare

  • Medicare – Palmetto – VA

  • Medicare – Palmetto GBA – VA 

  • United Healthcare

  • Virginia Health Network

  • Virginia Medicaid


*Medicaid participation is optional – Please verify participation prior to your visit.*

Note: You should always check with your Alpha Wound Care provider to verify plan and product coverage as this is not an exhaustive list, and plans change frequently.

Payment Options

Alpha Wound Care Solutions and Wellness accepts the following payment methods:

  • Debit Card

  • Check

  • VISA

  • Mastercard

  • Discover Card

  • American Express


Copayment Policy

Most health plans require that patients pay all applicable copayments in full at the time of service.


Questions About Your Account

If you have questions about billing, a statement, making payments or your account, be sure to check our Questions? section for answers.

If you can’t find the answer on our Web site, you can contact us at 757.227.4308



We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.


At check-in we will:

  • scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card


After your insurance has paid their portion, we will:

  • notify you via email of the balance owed

  • charge the balance owed to your card on file

  • email a receipt for the charge







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