Insurance & Payment

Alpha Wound Care Solutions and Wellness contracts with most major health plans. That means we are an “in-network” or a “participating” provider. We’ve listed some of the most common health plans we participate in. If your health plan is not on the list or you have any questions about whether we accept your health plan, first check your health plan’s website or the “provider directory” for the most current list of participating providers. If you still have questions, contact us.

Payment Options:

Debit Card

Check

VISA

Mastercard

Discover Card

American Express

CareCredit*

* Ask us about setting up a CareCredit card.

Copayment Policy:

Most health plans require that patients pay all applicable copayments in full at the time of service.

Keep A Card On File:

We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.

At check-in:

We'll scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card.

After your insurance has paid their portion:

We'll notify you via email of the balance owed, charge the card on file, and email you the receipt.

Insurance We Accept:

Aetna Commercial/Medicare

Cigna Healthcare

Humana

Humana Military Tricare

Medicare – Palmetto – VA

Medicare – Palmetto GBA – VA

United Healthcare

Virginia Health Network

Virginia Medicaid

Verify Your Participation

Medicaid participation is optional. Please verify participation before your visit.

You should always check with your Alpha Wound Care provider to verify plan and product coverage as this is not an exhaustive list, and plans change frequently.