Careers at Alpha Wound Care
Medical Receptionist
Newport News | Full-Time
Alpha Wound Care Solutions and Wellness, LLC, is excited to announce the opening of our new office in Newport News, and we’re seeking a friendly, organized, and detail-oriented Medical Receptionist to join our team. As the welcoming face of our practice, you’ll play a vital role in delivering a positive, compassionate experience to our patients and ensuring smooth clinic operations.
Qualifications
High school diploma or GED required; additional education or certifications in healthcare administration is a plus
Prior experience working as a receptionist in a medical setting, ideally in a specialty clinic like wound care
Familiarity with medical terminology, especially in wound care, is preferred
Proficiency in using electronic health record (EHR) systems and basic office software
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Ability to work both independently and as part of a healthcare team
Compassionate, professional, and patient-focused attitude
Key Responsibilities
Greet and check in patients in a friendly and professional manner
Schedule, confirm, and manage patient appointments for wound care treatments
Answer phone calls, respond to patient inquiries, and relay messages to appropriate staff
Maintain accurate and up-to-date patient information in the electronic health record (EHR) system
Verify insurance information, process billing, and collect co-pays as necessary
Coordinate with the clinical staff to ensure smooth patient flow and timely appointment scheduling
Assist with filing, scanning, and managing medical records
Help patients complete necessary forms and ensure they are fully informed of their treatment schedule
Maintain a clean and organized front desk and waiting area
Adhere to HIPAA and clinic policies to ensure patient confidentiality and data security
Assist with other administrative duties as needed by the practice manager
To Apply
This is an exciting opportunity to be part of a growing practice as we expand into Newport News in March. At Alpha Wound Care, we specialize in advanced wound care treatments, offering a collaborative and supportive environment where your contributions directly impact patient outcomes. If you’re passionate about helping others and thrive in a dynamic medical setting, we encourage you to apply.
Please download and complete the application, and email it along your resume and cover letter to hr@alphawoundcare.com.